1. Introduction
Welcome to VoiSpark ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your information when you use our AI voice generation platform, including text-to-speech (TTS), voice cloning, voice modification, and related services (collectively, the "Services")** at www.voispark.com. By using our Services, you agree to the terms outlined below.
2. Information We Collect
We collect information to provide and improve our Services. This includes:
a. Information You Provide
- Account Details: Name, email, username, and password.
- Payment Data: Credit card details (processed by Stripe), billing address, and transaction history for paid subscriptions.
- User Content: Text inputs, audio files, generated voices, and metadata.
- Communications: Feedback, support requests, and survey responses.
b. Automatically Collected Data
- Device & Usage: IP address, browser type, OS, device identifiers, and interaction logs (e.g., page views, clicks).
- Cookies & Tracking: We use cookies and similar technologies to personalize your experience and analyze traffic. Manage preferences via browser settings.
c. Third-Party Sources
- Social Logins: If you sign up via Google/GitHub, we receive your public profile data (name, email).
- Analytics: Aggregated usage data from tools like Google Analytics.
3. How We Use Your Information
We use your data to:
- Operate Services: Generate voices, process payments, and maintain accounts.
- Improve AI Models: Train and enhance voice synthesis algorithms (opt-out available here).
- Communicate: Send service updates, security alerts, and marketing (opt-out via email footer).
- Secure Systems: Detect fraud, enforce our Acceptable Use Policy, and comply with laws.
4. Data Sharing
We only share information under these circumstances:
- Service Providers: Payment processors (Stripe), cloud storage, and analytics tools.
- Legal Compliance: Respond to subpoenas, court orders, or regulatory requests.
- Business Transfers: Mergers, acquisitions, or asset sales.
- With Your Consent: For integrations with third-party apps.
We never sell your personal data.
5. Data Security
- Encryption: All data transmissions use SSL/TLS encryption.
- Access Controls: Restricted to authorized personnel only.
- Regular Audits: Penetration testing and vulnerability scans.
Note: No system is 100% secure. Report breaches to contact@voispark.com.
6. Your Rights
- Access/Delete Data: Download or delete your content via account settings.
- Opt-Out: Unsubscribe from emails or disable cookies.
- CCPA/GDPR Rights: California/EU residents can request data disclosure, correction, or deletion. Submit requests here.
7. Children’s Privacy
- Our Services are not intended for users under 18. We do not knowingly collect minors’ data.
8. International Data Transfers
- Data is processed in the U.S. By using our Services, you consent to cross-border transfers.
9. Policy Updates
- Changes will be posted on this page with a revised "Last Updated" date. Material changes trigger email notifications.
10. Contact Us
For questions, data requests, or complaints:
Email:contact@voispark.com
Address:
VoiSpark, Inc.